Your profile

What Trusted gets you

• Your lead fee is 1.25% of the job's estimated value, instead of 1.5%.
• Your rebate on a lost job is 25%, instead of 20%.

How to finish each item

• Licence and insurance: see how to add your licence and insurance.
• Photos, logo, bio and warranty terms: see how to improve your profile.

Add your licence

1. Open Trust & Credentials.
2. Open Trade Licences and choose Add a licence.
3. Pick the state and licence class, and enter your licence number.
4. Upload a photo or PDF of your licence, then save.

Licensed in more than one state? Add each one.

Add your insurance

1. In Trust & Credentials, open Insurance.
2. Enter your public liability cover amount and insurer, then choose Save Insurance Details.
3. Tick the declaration and upload your certificate of currency as a PDF, JPG or PNG, up to 10 MB.

Renew

Upload the renewed licence or new certificate in the same place.

What your profile shows

• your business name, rating and number of reviews
• your suburb, the year the business started and its size
• the trades you offer
• buttons to call, text, email or visit your website, plus your social links
• your work photos and before-and-after pairs
• an About section with your bio
• the suburbs and areas you serve
• your other locations

To change any of it, claim your listing or update your details.

Where each detail is

In Settings:

• Business Profile: ABN, phone, contact email, website, address, bio, logo and photos.
• Locations: your base address and the areas you serve.
• Trades & Coverage: your trades and services.
• Trust & Credentials: licences, insurance, warranty terms and memberships.

Your ABN

Enter it in Business Profile and use the check button.

Your business name

Choose Request name change under the name, enter the new name and send it.

Photos and logo

Add these from the status card on your dashboard, or in Settings under Business Profile.

• Profile photo: you or your team.
• Work photos: recent jobs you did, including before-and-after pairs.
• Logo: your business logo.

Bio

Your bio is the About section on your profile. Say what work you do, where you do it and what sets you apart.

Warranty terms

In Trust & Credentials, open Warranty and choose Add Warranty.

Licence and insurance

See how to add your licence and insurance. These also count toward the Trusted tier.

Remove an unclaimed listing

1. Open your business profile on SureQuote.
2. Choose "Is this your business? Claim or Remove it here", then "Remove this listing".
3. Enter your business email: the email on the listing, or an address on your website's domain.
4. Enter the code we send you, or click the link in the email.

Remove a listing you've claimed

1. In your trade dashboard, open Settings and choose Delete account.
2. Check what happens to your business, then type DELETE MY ACCOUNT and select Delete account.

When your business closes, its public listing is removed.

With a trade account, you choose which emails you get in your notification settings.

For the removal steps, see how to remove your business from SureQuote.