Solar Merchants

I have nothing but positives to say about solar merchants. My journey to solar + battery system started with Google search. I have come across a number of companies that has 4.9 to even 5 star review. But after talking to their sales team , I was not sure if the 5 star was actually legit - the pressure to say "yes" , getting me across the dotted line and the claim "we are the best you will get in Australia". Then came Solar Merchants . They delivered what they promised. I had the pleasure of speaking to Mustafa and our conversation was not only informative but educational as well as i knew nothing about solar panels. Instead of trying to sell , he treated me like a family member . He was incredibly patient with me and answered all my questions no matter how silly or rhetorical they were. His designed a system that is perfectly catered for my household needs. He was even open to suggestions and make changes where needed. The price quoted was affordable and the installation happened right on schedule. His installer and the team was kind and friendly. They were very respectful of my property and cleaned up after them . I have heard horror stories about installers damaging roof work during installation. My roof and infrastructures involved is perfectly intact. They were also kind enough to answer all my questions regarding the system / maintenance and trouble shooting. I have been provided with open line of communication should anything goes wrong. I felt supported and in good care. All things considered, I would recommend solar merchants over any other company out there. Because in the end you would want someone who walks the walk after they talked the talk.

After a couple of years' experience with Mustafa, we are just about old friends. We first had panels placed on the roof as a second set to boost our performance, we were to install a battery to our system at the same time, but the Government grant was not successful. Sadly, this resulterd in no difference to our electricity bills. We realized we needed to have a battery system - with the new Commonwealth grant applying we are looking forward to significant reductions in our bill. Mustafa has been working hard for us to get the best outcomes this time around. We had it installed on Christmas Eve. Watching the green rise on the metre encourages us to think that we are on a winner this time. Hopefully all our Christmases will come at once! Ray McDonald Thank you, Mustafa,! Ray McDonald

Peter Rickard We have just had a 14 panel 6.8 Kw system installed by Solar Merchants and can highly recommend them. We found the level of communication by Mustafa in correctly quoting and explaining every aspect of the process to be most impressive. Having had over five quotes, Solar Merchants stood out as being the most impressive presentation so we proceeded with the contract. We were then delighted at the installation stage with Hassan, the main installer and his assistant Manny being extremely courteous and going the extra mile to hide wiring lines ensuring the best possible outcome. A sincere thanks to Mustafa, Hassan and Manny for a great outcome at a competitive price.

The guys at Solar Merchants did an awesome job installing my system. Very clean and professional job with all care taken to stay safe and not damage anything. The experience was great from start to finish with a face to face meeting at the start and regular communication through to installation. I’d recommend Solar Merchants to all my friends and family.