Immerge Group

See what local homeowners are saying

• SHStephen H5 Dec 2025

  All plumbers that attended were very polite and professional. Their work was exceptional. I highly recommend Immerge Group for any plumbing that you may need done.

• SMSteven M21 Oct 2025

  I reached out to a few companies to replace my 18-year-old solar water heater that was making a humming noise. I was primarily directed to the Rinnai Gas Continuous Flow System. The most frustrating a...

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  I reached out to a few companies to replace my 18-year-old solar water heater that was making a humming noise. I was primarily directed to the Rinnai Gas Continuous Flow System. The most frustrating aspect was the difficulty in scheduling a quote. Despite this, it made me feel like the companies genuinely didn't want my business. I did have one person come out to give me a quote. He recommended the Rinnai Gas Continuous Flow System because it clears up space on the garden path since it doesn’t require a water tank. One company wanted me to send photos of my existing system so they could provide me with a written quote via email. This quote was the most affordable among the three I received. However, when I called Immerge Group in Hallam, the first person I spoke to was Jaden. I explained to him that I was considering replacing my water heater system because I had noticed a humming noise emanating from it. He provided me with some information about their Continuous Flow System, but I decided to leave it at that. The following week, I called Immerge Group again to obtain a quote. This time, I spoke to Kellie, who was very helpful and understanding over the phone. I informed her that I would get a few quotes before making a decision. I called Kellie to check if she could match the lowest quote I had received. I had sent the quote via email, The following day, I received a call from Kellie asking if I could get the company to place the modern number before they could match the price. Because of the hassle of trying to get someone to come out was not worth it. In the end, I decided to go with Immerge Group, even though the price was $110 more. Immerge Group is an excellent company to work with. They’ve been incredibly reliable, even after the system was installed. I noticed water on the floor in my garden later that day, and it was coming from the new system. I immediately contacted Immerge Group, and they came out to fix the issue within an hour. Even a few days later, I could smell gas, so they sent one of their technicians out to replace a part. I’ve known people who’ve had problems with their systems and thought it was impossible to get the companies to come out. But Immerge Group has always been able to help. They’ve provided excellent service and treated me like a valued customer.

• BWbarry W6 Nov 2025

  Easy to deal with, quote was competitive and nothing was too much trouble. Kellie in Admin is a star, she is knowledgeable and helpful and nothing was too much trouble. The installers were knowledgeab...

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  Easy to deal with, quote was competitive and nothing was too much trouble. Kellie in Admin is a star, she is knowledgeable and helpful and nothing was too much trouble. The installers were knowledgeable, friendly and great guys. Thanks Immerge

• THTara H6 Aug 2025

  I wanted to write this review in appreciation for the excellent service and kindness I received today. Stewart and Mincho were absolutely fantastic. It was a complex job and everything was left perfec...

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  I wanted to write this review in appreciation for the excellent service and kindness I received today. Stewart and Mincho were absolutely fantastic. It was a complex job and everything was left perfectly. My whole experience from my initial contact to completing the work has been great. I highly recommend Immerge Group for any heater repair, especially the tough jobs! You can tell they really care about doing the job right and treating people well. Thank you again!

• TATarn8 Feb 2024

  We had troubles finding someone supporting us to get a new hot water system after many phone calls still no hope. I then reached out on Facebook where i had Kelly from Immerge group answer my post, wi...

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  We had troubles finding someone supporting us to get a new hot water system after many phone calls still no hope. I then reached out on Facebook where i had Kelly from Immerge group answer my post, within seconds we were in touch and within a reasonable time had a technician Dave out who was such great help and well worth a conversation on your hot water needs or air-conditioning as we got a quote on one of those too in which we intend to install at a later date with them. In a few days they had ordered and installed our hot water system and we could not be happier with the service support and all assistance. thanks so very much team. regards Tarn

• JAJoseph A29 July 2025

  I have been dealing with the Immerge Group for more than 20 years. They promised to be at my place the next day at 7:30 to fix my hot water system and they arrived on time. I recommend thjis company ....

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  I have been dealing with the Immerge Group for more than 20 years. They promised to be at my place the next day at 7:30 to fix my hot water system and they arrived on time. I recommend thjis company . Very satisfied customer. Kee!p up the good work!