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Polar Industries

4.9(765 reviews)
Garbutt, QLD

About this business

Polar Industries is an air-conditioning and electrical contracting company based in Townsville that provides installation, servicing and maintenance for residential, commercial and industrial customers. Established in 2004, the company positions itself as a one-stop team offering express installations and comprehensive electrical and HVAC solutions across the local area.

Service areas

Servicing Garbutt and surrounding locations.

  • Townsville QLD

See what local homeowners are saying

  • Stephen Linnane

    19 Feb 2026

    Absolutely brilliant service from start to finish, the booked quote time, the price, delivery time and the arrival of the service team was outstanding. I was kept in the loop throughout the entire pro...

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    Absolutely brilliant service from start to finish, the booked quote time, the price, delivery time and the arrival of the service team was outstanding. I was kept in the loop throughout the entire process and a special mention to Adam for his accommodating professional approach to the complicated instal…. Thank you so much Polar you’re the best.

  • Colin Bahr

    20 Jan 2026

    The girls and guys at Polar were fantastic, easy to go through from getting a quote and superb quality of workmanship of replacing our Aircons and ceiling fans. Couldn’t ask for a more professional jo...

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    The girls and guys at Polar were fantastic, easy to go through from getting a quote and superb quality of workmanship of replacing our Aircons and ceiling fans. Couldn’t ask for a more professional job than what we got from them. 10/10 will go through them for any electrical or aircon needs

  • Bops Singh

    5 Feb 2026

    The guys from Polar Industries have been absolutely amazing. Each and every one of them have been ultra professional, polite and very courteous. They have been very transparent with the advice, cost a...

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    The guys from Polar Industries have been absolutely amazing. Each and every one of them have been ultra professional, polite and very courteous. They have been very transparent with the advice, cost and recommendations. We reached out to Polar on a recommendation from installers we knew from our last home in Brisbane and the experience has been absolutely amazing. We purchased 5 Daikin split systems from Andrew and his team for a house we recently bought. Polar went the extra mile to accommodate us to get the aircon units installed sooner rather than later. Well done Andrew, Ryan and the rest of the Polar Team. You guys are awesome. We have been completely impressed by their professionalism and have absolutely no hesitation in using Andrew, Ryan and the guys from Polar again or recommending them to everyone we meet.

  • BILLY ZHU

    20 Feb 2026

    ​I have a Daikin multi-split system, and recently one of the four indoor units stopped cooling. I called Polar Industries, and their technician suggested the unit was too old to be worth fixing and re...

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    ​I have a Daikin multi-split system, and recently one of the four indoor units stopped cooling. I called Polar Industries, and their technician suggested the unit was too old to be worth fixing and recommended a full replacement. However, I managed to fix the issue myself. ​When I raised this concern with the office, Mia was incredibly professional. She immediately apologized, cancelled my bill, and even offered a free follow-up inspection. I am very impressed by their honesty and decency; it’s clear they truly care about their reputation and customer satisfaction. Highly recommended for their accountability!

  • Bree Hallam

    1 Mar 2026

    Had a very positive experience with Polar Industries. They were out quickly to do a quote and a month or so later ready to install. Good quality blinds and professional staff. Highly recommend.

  • Archimedes Principle

    8 Dec 2025

    I had Polar Industries quote for 5 x aircon install, relocate main power in, relocate main switch board and upgrades for some wiring and new safety switches. It was a lot of work, Emmett and his team...

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    I had Polar Industries quote for 5 x aircon install, relocate main power in, relocate main switch board and upgrades for some wiring and new safety switches. It was a lot of work, Emmett and his team worked hard and did a great job. Once they had done the prep work the aircon install team came through and were great also. Any changes due to issues arising with placement etc. they explained clearly. Emmett's also split the stove/oven circuit and did successfully fault finding on an oven element that was creating a trip with the new safety circuit breakers. Carl the patch up guy did a fantastic job where entry was required through the eaves. I'm really pleased, it was a great functional upgrade for a 1950s house and I do think a great upgrade with respect to safety as well. Big thanks to Ben and the offices ladies that were great to deal with. Also I was impressed with their apprentices who were learning, being well trained and had an impressive attitude. Jamie, Garden Street Mundingburra.

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Frequently asked questions

How much do electricians typically charge?
Costs vary depending on the job type, how much fault-finding is needed, and whether switchboard or circuit work is involved. Electricians typically charge a call-out fee plus an hourly labour rate, and after-hours attendance usually attracts higher rates. Check the live pricing on this page to compare local quotes.
Do electricians charge call-out fees?
Call-out fees are common and are usually charged separately to labour and materials to cover travel and the initial assessment. Some providers may also have a minimum charge for small jobs, so it's worth confirming any call-out or minimum fees when requesting quotes.
Do electricians need a licence in Australia?
Yes — electrical work must be carried out by a licensed electrician in every Australian state and territory, and in NSW licensing is through NSW Fair Trading. Electricians should display a valid state electrical licence number on quotes and advertising and will usually issue a Certificate of Electrical Safety on completion of work.
How do I get a quote from Polar Industries?
Polar Industries lists phone, email, or through their website on this profile, so you can contact them directly for pricing and availability. Share a short scope and photos to get a faster quote.
What areas does Polar Industries service?
Polar Industries services Townsville QLD and surrounds. Contact them to confirm service areas.
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