Question 1

Do tilers charge call-out fees?

Accepted Answer

Call-out fees are common to cover attendance and the initial assessment. This fee is usually separate from labour and materials, and small repairs may still attract it. After-hours or emergency visits are often charged at a higher rate, so confirm call-out and availability terms when requesting quotes.

Question 2

Do tilers need a licence in Australia?

Accepted Answer

Yes. Tiling work generally requires a licensed tradesperson in all Australian states and territories, and in NSW licences are administered by NSW Fair Trading. Ask to see a valid state tiling or building licence number on quotes or invoices, and look for industry credentials such as Certificate III in Wall and Floor Tiling, a White Card, public liability insurance and an ABN with active GST registration.

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