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IPromise Australia

4.9(61 reviews)
Derrimut, VIC

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About this business

iPromise Australia is a 100% Australian-owned energy company that specialises in residential and commercial energy-efficiency upgrades, including LED lighting, solar systems, air conditioning and heat pump upgrades. They deliver turnkey solutions — from assessment and project management to installation and government rebate applications — using VBA-licensed plumbers and Energy Safe accredited A-Grade electricians and partnerships with top energy brands to guarantee energy savings and strong ROI.

In business since 2013

Service areas

Servicing Derrimut and surrounding locations.

  • Victoria

See what local homeowners are saying

  • G Bansal

    3 Feb 2025

    Had IPromise Australia come in for my solar installation today, and I must say, they did a brilliant job! They arrived right on time at 7 AM and completed the installation well within the expected tim...

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    Had IPromise Australia come in for my solar installation today, and I must say, they did a brilliant job! They arrived right on time at 7 AM and completed the installation well within the expected timeframe—smooth, hassle-free, and efficient. What stood out the most was their professionalism and attention to detail. They not only finished the job flawlessly but also ensured that everything was cleaned up before they left. On top of that, they provided clear instructions on what happens next, making the entire process seamless. Highly impressed with their work and would definitely recommend them to anyone looking for a reliable solar installation service.

  • Jose Fragachan

    20 Oct 2025

    Had Sebastian and his team from Ipromise come visit us at our house and they promise a quick turnaround which they did. His knowledge in Solar system is well over any other of the solar installer comp...

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    Had Sebastian and his team from Ipromise come visit us at our house and they promise a quick turnaround which they did. His knowledge in Solar system is well over any other of the solar installer companies around. He clearly understands your needs and delivers quality workmanship. The installers were professionals and presented well. They did for us solar and Split systems thanks to Karen also who managed the AC units. Thanks guys wishing you and Ipromise team the best in your future endeavours.

  • Chris O'Beirne

    25 Nov 2025

    Very happy to have used iPromise to take advantage of the VicGov rebate. Swapped out the old Chromagen gas heater and got an Emerald Energy - HPA1-S270. Fantastic to have actual hot water!!! The plumb...

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    Very happy to have used iPromise to take advantage of the VicGov rebate. Swapped out the old Chromagen gas heater and got an Emerald Energy - HPA1-S270. Fantastic to have actual hot water!!! The plumbers arrived on time and did the install quickly and professionally. All in all, very happy.

  • Evelyn Schweighofer

    17 Oct 2025

    I can’t express enough gratitude to IPromise Australia for their remarkable organisation in installing our electric hot water service so seamlessly. Karen was phenomenal, coordinating the installation...

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    I can’t express enough gratitude to IPromise Australia for their remarkable organisation in installing our electric hot water service so seamlessly. Karen was phenomenal, coordinating the installation in just 24 hours. IPromise has restored my faith in service providers, demonstrating that reliable companies truly exist, willing to go above and beyond for those in urgent need. My previous experience with another provider just a week ago was a source of great frustration as they overlooked our emergency need for a hot water system, leading me to cancel the order and solar rebate application on Wednesday, 15 October, 2025. Yet, when I reached out to IPromise that very Wednesday evening, they rose to the occasion. Our hot water service was installed this morning, and I feel immensely relieved to finally enjoy a proper shower and have hot water in our home. Thank you, Karen and IPromise, for your outstanding service.

  • Mohamed Abusalam

    5 Aug 2024

    The installation did a great job. Gave a good overview of the system installed. Would recommend them to anyone interested in getting a solar and battery system.

  • Chris Stevens

    1 May 2025

    We went with iPromise for our split system air conditioning and water heater system and they did a fantastic job. Karen was very knowledgeable and worked hard to give us a great price as well as the s...

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    We went with iPromise for our split system air conditioning and water heater system and they did a fantastic job. Karen was very knowledgeable and worked hard to give us a great price as well as the system that would work best for our house. We went through several iterations as we honed in on what we wanted, and she was patient and flexible to ensure that everything went the way we wanted it. They installed the systems very quickly once we had decided on the system. I am very happy with their service and would definitely recommend them to anyone looking to make use of the government rebates

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Frequently asked questions

How much do solar installers typically charge?
Solar costs vary widely depending on system size, equipment choices, roof access and whether additional electrical upgrades or battery work are required. Simple panel adds or routine maintenance are typically much less involved than full system installs or battery integrations. This page shows live pricing to help compare current rates alongside the specific scope of your job.
Do solar installers charge call-out fees?
Yes — call-out fees are common for solar installers and are often charged to cover attendance and an initial assessment. Call-outs are usually separate from hourly labour and materials, and after-hours or emergency visits typically attract higher rates. Confirm whether a call-out fee is included or listed separately when comparing quotes.
Do solar installers need a licence in Australia?
Yes. Solar installation work is required to be carried out by a licensed installer in every Australian state and territory, and in NSW installers are licensed through NSW Fair Trading. Many installers also hold industry credentials such as Clean Energy Council accreditation and may display a valid state electrical contractor licence on quotes, as well as public liability insurance. These credentials can help indicate the installer has relevant training and compliance practices.
Does IPromise Australia have a verified ABN?
Yes. IPromise Australia has completed ABN verification on SureQuote.
How do I get a quote from IPromise Australia?
IPromise Australia lists email or through their website on this profile, so you can contact them directly for pricing and availability. Share a short scope and photos to get a faster quote.
What areas does IPromise Australia service?
IPromise Australia services Victoria and surrounds. Contact them to confirm service areas.
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