Sure Solar Pty Ltd

My wife and I were hunting for solar quotes. Didn't end up buying from Sure Solar but just here to write a review on how great the customer service was. Cody was such an excellent communicator, knew his product, and at no point did he pressure me into buying from their business. Despite going elsewhere due to budget constraints, he checked up on me to get feedback and was completely understanding. Given unlimited budget, I would have gone with Sure Solar. The customer service was very reassuring that if something did go wrong, you wouldn't be left in the dark.

The team at Sure Solar delivered a high level of service that I'm very grateful to have received. Cody provided highly insightful and practical advice on how best to maximise my roof's capacity in the most optimal way, while also ensuring compliance with established industry standards. If you want genuine advice and highly personalised service from an installer than listens, I recommend Sure Solar.

Sure Solar Sydney are not the cheapest Solar Energy Installer around but you get what you pay for! To start with, they went out of their way to make sure that we got the best system for our needs and then carried out the installation in a very efficient and professional manner in less than a day. They also took the time to explain how the system works and how to use it - we would recommend them unreservedly. Richard & Barbara

Thankyou Sure Solar! From start to finish i recieved great service and a quality system. Nothing was too hard for Cody who answered all my questions and at no stage pressured me into signing a contract unlike most other companies i dealt with. I couldnt be happier with the system I recieved which has already saved me alot of money in the short time i have had it. From the office to the installers thankyou. If your looking to have solar system installed just call Sure Solar!

Communication was excellent, installation was perfect, timing from signing the contract to installation date was much sooner than expected. From Jason in sales to the guys who installed the system, were all such a pleasure to deal with. Would highly recommend the company!

I had a system installed by Sure in April of '25 which unfortunately was not what had been agreed upon, so left me disappointed and confused. I'm not one to rant angrily about things, but I never accept anything not done to contract. Communication had been great from day 1 but something went amiss during the handover to the actual install - the installers did fine by the way just the wrong info so therefore wrong install. The rectification of this issue and correct install was done promptly and professionally, hence why I am happy to give a 5-star rating as I know sometimes it doesn't go to plan. I judge more on how people react to that and get through it, there were no denials/scapegoats etc.. just an acknowledgement of where it went wrong and we'll rectify ASAP - which they did. The system is up and running, working well, we're very happy. - Angela