Decode Security & Data

Highly recommend! From quote to installation, the communication was fantastic and made easy thanks to Ash. Jason was extremely knowledgeable and helpful in guiding us to choose the best locations for our cameras. He arrived on time and the installation was seamless. We are absolutely stoked with our system — the cameras are incredibly clear both day and night, and the app is very easy to use. The handover and explanation on how to use the system was also extremely helpful and thorough. Thanks so much, guys — very happy customers! 😊

They did an amazing job for us in Singleton! As a small business owner myself, I truly value professionalism, clear communication, and quality workmanship — and they delivered on all three. The installation was seamless, everything was explained clearly, and the system works perfectly. It’s reassuring to know our property is properly protected. Highly recommend to anyone looking for reliable and professional security camera installation.

I want to share my sincere appreciation for the fantastic service I’ve received from all of your team from the first call I made through to the installation. Caz who squeezed me in early due to my extenuating circumstances – I truly appreciate your patience and empathy. Ash, you put up with my constant calls and emails. Thanks for your patience and understanding when I changed the goalposts several times. And to Matthew who was brilliant in installing a clean and neat Hikvision intercom. He was on time, clearly knew his stuff and left my wife and I extremely satisfied with the final result. The offer of technical assistance post-installation is also very much appreciated. I would not hesitate to recommend Decode Security & Data to all my friends and family.

We were very impressed with both the service and quality of the lovely people at Decode Security and Data. From the time I requested a quote until the final product being installed, we received nothing but total professionalism. We are so happy with our cameras being so clear, even at night. The app on your phone to easy to work with allowing you to set up your notifications etc to your personal preferences. I would not hesitate to recommend Decode Security and Data to anybody looking at installing a security system. This is the second time using Decode, first time getting them to set up a full security system at my mother’s house, after my dad passed, ensuring her safety now she lived alone. For my peace of mind I have access to view all her cameras from my phone as well as any intrusion alerts so I can check on her 24:7. Thank you Kaz and Jason for your excellent service 😊

From start to finish the Decode Security team has done a fantastic job. Ash was very friendly and prompt with general queries and bookings, Jason was very knowledgeable, informative and was able to provide solutions and advice relevant to my curly questions. Great work guys, 100% will be looking at you for any additional work required! I just requested follow-up assistance from Decode for a noisy fan, Mat was prompt, friendly and fixed the issue quickly. Great follow-up support, thank you so much!

Jason from Decode Security and Data installed our home security system, and we couldn’t be happier with the experience. He was professional, knowledgeable, and took the time to clearly explain everything and answer all of our questions. We feel much safer knowing we now have an adequate security system in place. We would highly recommend this family business to anyone looking for honest, reliable, and professional service. Jason went above and beyond (he even brought homemade ‘Decode’ cookies for our kids) and helped a neighbour adjust their camera free of charge. Truly excellent service.