Hot Water Boss

See what local homeowners are saying

• TDTim D27 Feb 2026

  Adam from boss hot water was a pleasure to deal with. Communication was first class. Pricing was very sharp and his workmanship is top notch. I could not have had a better experience with putting a ne...

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  Adam from boss hot water was a pleasure to deal with. Communication was first class. Pricing was very sharp and his workmanship is top notch. I could not have had a better experience with putting a new hot water system in. Thanks again Adam

• LPLen N18 July 2025

  I purchased a Steibel electric continuous hot water system ( 3 phase) online. I had looked around online and found the best price here for the same make and model. Purchased online, it was simple and...

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  I purchased a Steibel electric continuous hot water system ( 3 phase) online. I had looked around online and found the best price here for the same make and model. Purchased online, it was simple and free delivery! Whilst the online service was seamless, what really impressed me was the service I received. I had purchased it on Saturday, and I received a phone call from Adam on Sunday to double-check that I was happy with my purchase, and most importantly to check the configuration on the water heater, as it’s a 3 phase 40 amp, indoor unit. Adam mentioned to me that it requires 3 phase power and checked with me if I had talked with my plumber and electrician to ensure it would suit my property. I was impressed with the service and care. Once Adam had sent the unit, he followed up with an email and ETA, and called the local distributor to ensure I would be called the moment it arrived. (Delivery was fast). Thank you Adam for the advice and great service! Here are some pictures of the heating unit.

• NPNickolas P18 Feb 2026

  I ordered a hot water service from Adam at Hot Water Boss in the morning and had it delivered by lunchtime. Absolutely superb service from start to finish. Great communication, excellent follow up, an...

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  I ordered a hot water service from Adam at Hot Water Boss in the morning and had it delivered by lunchtime. Absolutely superb service from start to finish. Great communication, excellent follow up, and easily the best price I found online. Five stars plus.

• CHChris30 Sept 2025

  I ordered a hot water system through Adam at Hot Water Boss, thinking mine needed replacing. It turned out the issue was simply that the non-return isolation valve had been turned off. When I explaine...

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  I ordered a hot water system through Adam at Hot Water Boss, thinking mine needed replacing. It turned out the issue was simply that the non-return isolation valve had been turned off. When I explained this to Adam, he was understanding, professional, and empathetic. Without hesitation, he offered me a full refund. From start to finish, Adam kept me updated and made the whole process easy. I truly appreciate his honesty and great customer service. When the time does come to replace my system, I’ll definitely be going back to Hot Water Boss. Highly recommend Adam and his business to anyone!

• PSPeyton S16 Feb 2026

  Best service! Requested a quote on a Sunday and Adam was out Monday at 7am with a new hot water system and installed very neat, was extremely happy with the price and he was very kind, would rate high...

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  Best service! Requested a quote on a Sunday and Adam was out Monday at 7am with a new hot water system and installed very neat, was extremely happy with the price and he was very kind, would rate higher then 5 if I could! Very happy with the service I have received

• RFRoger F8 Oct 2025

  I ordered a base for a hot water unit after finding that the Hot Water Boss had reasonably priced units and shipping costs that were far lesser than the competition. Adam messaged me to confirm the or...

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  I ordered a base for a hot water unit after finding that the Hot Water Boss had reasonably priced units and shipping costs that were far lesser than the competition. Adam messaged me to confirm the order and to advise that he had organised for the item to be delivered after it was found available at a nearby stockist. I had my purchase within about 40 minutes of placing my order and had Adam following up during that time and keeping me informed with delivery updates. I am extremely satisfied with my purchase and with the amazing service! Thanks Adam!