Longbow Group

See what local homeowners are saying

• PKPrince K5 Jan 2021

  Longbow was recently appointed for repairs on our major water damaged property. They did an amazing job. I am really surprised to see low ratings here. My experience was really good. Josh Catt was the...

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  Longbow was recently appointed for repairs on our major water damaged property. They did an amazing job. I am really surprised to see low ratings here. My experience was really good. Josh Catt was the supervisor. He always went out of his way to help. He was very flexible and customer focused. Kept me up to date on the progress. It is always difficult to find a builder that will not only do quality work but be flexible as you need to make changes and keep you up to date with the progress proactively. I am glad I went with Longbow as I found all these qualities in their work. I would highly recommend Josh and Longbow Group.

• MGMarie G14 Jan 2022

  The customer service experience was great. We were kept up to date on every part of the progress of our repair work. Lewis the Job Leader would ring with every part of the service, ordering wood when...

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  The customer service experience was great. We were kept up to date on every part of the progress of our repair work. Lewis the Job Leader would ring with every part of the service, ordering wood when deliveries were coming, the exact times they were coming, and if a bit late would ring to let us know. We moved all the wood, concrete etc around the back behind the gate to keep it safe and covered the concrete under a tarp. Lewis rang to make sure we had every thing covered as rain was expected. The arrival of the skip and the tree cutting up, and removed.And our choice of color to paint the pergola, fence and lattice fixture.

• JMJohn M3 Mar 2021

  Cant believe the bad reviews on here. Longbow contacted me less than an hour after I filled in the RACV online claim and had the job assessed the following day. I received constant updates re the work...

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  Cant believe the bad reviews on here. Longbow contacted me less than an hour after I filled in the RACV online claim and had the job assessed the following day. I received constant updates re the works progress and all completed in a very timely manner. Certainly my experience has been very positive and I've found them to be exceptionally professional

• KJKIM J28 Mar 2022

  Supposed to let them know when roof repair was completed. Rudest receptionist ever. While speaking was interrupted NAME and funnily enough she was confusing my surname which can also be a Christian na...

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  Supposed to let them know when roof repair was completed. Rudest receptionist ever. While speaking was interrupted NAME and funnily enough she was confusing my surname which can also be a Christian name. If only she would listen. I was contacted by management and this problem was resolved. Since then a plasterer, electrician and painter all arrived on time, their work was first class and they are an asset to Longbow. I would definitely refer them to friends and use them myself again.

• JHJacqui H29 Apr 2021

  After dreading the thought of the repairs to a flooded bathroom and bedroom, the supervisor Ang took all my worries away. He had great customer service, always answered my messages or phone calls, he...

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  After dreading the thought of the repairs to a flooded bathroom and bedroom, the supervisor Ang took all my worries away. He had great customer service, always answered my messages or phone calls, he was very professional and knowledgeable in his work. He organised the many different tradies in meticulous fashion. The tradies were all courteous, reliable and professional. The end result was amazing. Very happy, thank you Longbow Group.

• FLFlamingPoop3 Feb 2021

  Wow great work guys I was impressed by your speedy response ans communication throughout the process. I must say it was pretty stressful when the pipe bursted abd the damaged caused. I was overwhelmin...

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  Wow great work guys I was impressed by your speedy response ans communication throughout the process. I must say it was pretty stressful when the pipe bursted abd the damaged caused. I was overwhelming and your team was very professional and help put my mind at ease. Thanks guys highly recommend