Merlin Constructions

The Merlin team has just completed our new home in South Hobart – an elaborate build, on a very complex site. From the outset, they conveyed a real passion for their line of work, which immediately made them stand out relative to any other builders we spoke to. They were also prompt and clear with all their communications, which was probably the most important thing to us in terms of establishing initial trust. So many other builders could barely return a phone call or provide any reasonable detail on their approach, while Merlin was en pointe from the outset. The calibre of all the subtrades, and their care and attention to detail across the board, was really impressive. Everyone collaborated extremely well, and for such a complex project, there was literally not a single issue worth noting. We had so much faith in the process that we were able to work overseas for six months and simply relied on Merlin to communicate with us proactively, which they did every time. The end result is absolutely incredible and was also completed ahead of schedule. Any minor defects (and they were all very minor) were also tended to with genuine urgency and care. Merlin’s price point is obviously “premium”, but you absolutely get what you pay for, and they earn every cent. A remarkable team of people and a real credit to the industry.

This is not our first build, but it's by far the most complex house plan we have had and most difficult site in terms of access and gradient. Being designed as our long term family home, we had very little room for compromise and had very high expectations of the finished result. Right from our first meeting we felt included and engaged in the process and respected as the client who would be living in this home. Throughout the build the entire team were genuinely interested in our requirements and ensuring the final product was everything we had hoped for. Our site team were fantastic, we initially liaised with the project administrator and director in the contract and negotiation stage and then expanded to be introduced to our foreman and core site team. They stayed with us throughout the entire build, as a point of contact and source of advice during decision making. Always offering a range of options or solutions to any questions we raised. The entire team and sub contractors were all very professional, polite and respectful and we felt welcome during our site visits. It stood out to us that the staff selection, training and company ethos was apparent in everyone we dealt with. Working with a more established business during a time where supply issues are well known and price increasing is frequent, we were safeguarded by pre-ordering and storage of supplies allocated to us at contract stage. The only cost variations were as a result of us tweaking interior design choices or expanding the brief to include further works in our parking and outdoor entertaining areas. The quality of the finish is excellent throughout and Merlin worked with the sub trades to ensure we were happy with all final finishes. Our defect list at handover was a short list of superficial and cosmetic touch ups that have all be attended to and throughout the build the Merlin team was always easy to contact and open to communicate with. Overall, the process of creating our long term family home has been very smooth. It still took a lot of time and energy to be part of, as we were the main contact throughout. Also taking on all selections and interior design ourselves was a big job, but has ensured we are thoroughly in love with the completed project and feel that we have been included as part of the journey. Its extremely satisfying to spend time at home getting to know the spaces and enjoying the different design aspects that have been so well executed. We can't thank the team at Merlin enough for being so collaborative and supportive throughout our build, and for being so focussed on ensuring we loved the end result... which we do!

We had an excellent experience with Merlin Constructions. They extended and renovated our medical centre, including a significant excavation under the existing building. Site Supervisor, Narran, was excellent to deal with. His team remained professional and efficient and we were able to continue running our business upstairs throughout the 3 months of construction. Project Manager, Dave, and Admin Manager, Leander, were really helpful throughout the project. We are really happy with the finished product from the Merlin team, and so grateful that they got this project done for us pretty much on time, whilst working around noise limitations required for us to provide patient care. Definitely recommend 👍

Merlin Constructions completed a renovation and extension for us in 2017/18, we engaged Merlin in the early design stages to help us and our architect. We could not fault Merlins professionalism, workmanship and attention to detail, nothing was ever a problem when requesting a few minor changes at the last minute. Our regular onsite meetings with Adam and Dave would not only allow us to see the weekly and fortnightly progress but helped us being organised with ordering our fittings and fixtures. Their staff and all of the Merlin subcontractors were a pleasure to work with, everyone onsite were hard working and very polite which reflects the great culture at Merlin. We had a wonderful experience with Adam, Dave and their team at Merlin and look forward to working with them again in the future.