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Better Built Homes (Head Office)

4.2 (29 reviews)

Cranebrook, NSW

About this business

Better Built Homes (Head Office) is in Cranebrook, NSW.

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Service areas

Servicing Cranebrook and surrounding locations.

See what local homeowners are saying

  • CNChris N27 Feb 2026

    I cannot recommend Better Built Homes highly enough, and a massive part of that is due to the incredible support from Ebony Davies. Building a home is a huge undertaking, but having Ebony by my side t...

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    I cannot recommend Better Built Homes highly enough, and a massive part of that is due to the incredible support from Ebony Davies. Building a home is a huge undertaking, but having Ebony by my side throughout the process made a world of difference. She was consistently professional, communicative, and proactive. Whether it was navigating the complexities during the build or following up on the finer details once the keys were handed over, her dedication never wavered. She even offered to help with tasks that don't necessarily fall under the scope of her work post handover which has really stood out. It’s rare to find someone who remains just as committed to your project after the official work is done, but Ebony ensured that everything was transitionally seamless and handled any post-build queries with the same urgency as the day we started. I am incredibly grateful for her hard work and genuine care. Thank you, Ebony, and the whole team!

  • SKSiris K17 July 2025

    We wish we could give Better Built Homes (BBH) more than five stars. Post Construction - Our slab was poured in November 2024 and we were handed our keys in July 2025. It took us a long time (over a y...

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    We wish we could give Better Built Homes (BBH) more than five stars. Post Construction - Our slab was poured in November 2024 and we were handed our keys in July 2025. It took us a long time (over a year) to find the right builder and we are so glad we took the time and effort to select BBH (iCIRT 4.5 stars). In our building journey we have learnt that the two most important factors for a successful build are selecting the right builder, and having an amazing site supervisor. We struck gold when selecting BBH as our builder, and then again when we were assigned Josh B to be our site supervisor. Throughout construction Josh made sure to co-ordinate trades in such a way as to maximise building progress, minimise delays and assure the highest build quality. The standard Josh placed on ensuring build quality made us feel as if he cared as much for the home as we did as the owners. He was incredibly patient with our endless questions and was very clear in his communication as our build progressed. This was supported by the building reports we got from our independent building inspector (Dan from Precision Builders Australia). As should be expected, we encounter minor hurdles here and there throughout the build and were very impressed with how Josh not only acknowledged them upfront but also took steps to immediately rectify the issues. Finally, I also wanted to acknowledge that we were also very impressed with Dominant Air and Electrical who did all the electrical work for our house. Lighting was so important for us resulting in an incredibly complicated electrical plan, and we could not be happier with how they executed our vision. If we were to ever build again we would definitely choose the BBH team and insist on having Josh as our site supervisor.

  • CCChris C14 Dec 2025

    Better Built Homes is outstanding and we are not surprised on the awards and accolades they have received. We engaged Better Built after inspecting many other builders and found them to be exceptional...

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    Better Built Homes is outstanding and we are not surprised on the awards and accolades they have received. We engaged Better Built after inspecting many other builders and found them to be exceptional. Ray helped us immensely and the honesty, communication and on time delivery was above and beyond. The build was smooth with very little issues and the hand over came so quick. Also to mention the after sales team were absolutely fantastic with constant follow ups and always there to help whatever the issue. Thank you again to a great team and could not recommend them enough. • DA-232/2023. • Contruction Completed 09/08/24.

  • CSChloe S21 Nov 2025

    We have had the pleasure of dealing with Ryan from better build, I honestly couldn’t have asked for a better experience so far. Ryan has been completely honest and upfront with all the costs. His made...

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    We have had the pleasure of dealing with Ryan from better build, I honestly couldn’t have asked for a better experience so far. Ryan has been completely honest and upfront with all the costs. His made sure that there’s no hidden fees like Other companies do. I couldn’t recommend Ryan enough. Thank you Ryan for everything and we look forward to continuing our build process with you!

  • JWJoshua W26 Oct 2023

    We recently had the pleasure of working with Better Built Homes to turn our dreams into reality, and our experience has been nothing short of extraordinary. From the very beginning, the team at Better...

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    We recently had the pleasure of working with Better Built Homes to turn our dreams into reality, and our experience has been nothing short of extraordinary. From the very beginning, the team at Better Built demonstrated unparalleled professionalism, expertise, and a genuine commitment to ensuring our satisfaction. Merrillie, our dedicated consultant, guided us through the initial stages with remarkable finesse. Her insights and recommendations were invaluable in helping us select the perfect house design that seamlessly complemented both our family's needs and the unique characteristics of our block of land. Merrillie's unwavering dedication and enthusiasm set the tone for what would become an outstanding journey. Paul, the sales manager, played a pivotal role in refining the design to our specifications. His patience and responsiveness to our requests for modifications were truly commendable. It was evident that Paul, along with the entire Better Built team, was committed to ensuring our vision was realised without compromise. Special recognition must be given to Tahleaa, our site supervisor, whose exceptional management skills made the construction process an absolute pleasure. Tahleaa's consistent updates, prompt responsiveness, and meticulous attention to detail ensured that the project progressed smoothly. Her proactive approach meant that any potential issues were addressed swiftly, and she made sure that the trades were always on track. Tahleaa's dedication went above and beyond our expectations, turning what could have been a stressful period into a seamless and enjoyable experience. We also want to express our gratitude to Michael, the operations manager, for his valuable assistance throughout the build. His expertise and guidance were instrumental in overcoming any challenges that arose, and his commitment to ensuring a smooth process did not go unnoticed. One of the standout features of Better Built Homes is the immaculate cleanliness of their construction sites. It's a testament to their commitment to quality and attention to detail. The finishes in our Hamptons dream home are nothing short of spectacular, showcasing the craftsmanship and dedication that define Better Built Homes. In conclusion, we wholeheartedly recommend Better Built Homes to anyone embarking on the journey of building their dream home. Their team's professionalism, attention to detail, and commitment to customer satisfaction are second to none. We are so pleased with our experience that we're already planning to engage Better Built Homes for any future projects. Thank you, Better Built, for making our dream home a reality!

  • 2M2819 M2 Dec 2025

    I’m into my fifth year warranty. Recently my gardener drove his car into my garage door and smashed it. I contacted Renee from the after sales department and she gave me the original garage door insta...

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    I’m into my fifth year warranty. Recently my gardener drove his car into my garage door and smashed it. I contacted Renee from the after sales department and she gave me the original garage door installer within 9 min. Yesterday, I had my garage door replaced. Really appreciate Renee’s help.

Frequently asked questions

How much do builders typically charge?
Builder costs vary widely depending on the job type and complexity. Minor repairs are generally much less than extensions, small builds or structural alterations that need foundations, framing or specialist input. Most quotes include a call‑out fee plus labour and materials, and the page shows live pricing to help you compare options.
Do builders charge call-out fees?
Call‑out fees are common and typically cover travel and an initial inspection or assessment. This fee is usually separate from hourly labour and materials, and after‑hours or weekend attendance often attracts higher rates. Ask whether a call‑out or minimum charge applies when requesting quotes.
Do builders need a licence in Australia?
Yes. Building work generally needs to be carried out by a licensed builder in every state and territory, and NSW builders are regulated by NSW Fair Trading. Builders should be able to provide their state builder/contractor licence number and show appropriate insurances and ABN/GST registration. In Victoria, domestic building insurance is required above a state threshold for certain contracts.
How do I get a quote from Better Built Homes (Head Office)?
Better Built Homes (Head Office) lists email or through their website on this profile, so you can contact them directly for pricing and availability. Share a short scope and photos to get a faster quote.
What areas does Better Built Homes (Head Office) service?
Better Built Homes (Head Office) services Cranebrook and surrounds. Contact them to confirm service areas.
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