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National Grid Support Service

4.7(82 reviews)
Preston, VIC

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About this business

National Grid Support Service services Preston, VIC and surrounding areas.

Service areas

Servicing Preston and surrounding locations.

  • Preston

See what local homeowners are saying

  • Kaveesha Mahanama

    8 Dec 2025

    The National Grid Support Team did an absolutely fantastic job from start to finish. Special thanks to Shannon, who took care of the entire process seamlessly — he was an absolute gun! Professional, e...

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    The National Grid Support Team did an absolutely fantastic job from start to finish. Special thanks to Shannon, who took care of the entire process seamlessly — he was an absolute gun! Professional, efficient, and always kept me updated. Provided me with all the information to make an informed decision. The system is up and running perfectly. Highly recommend!

  • Kerry Davies

    19 Feb 2026

    The Sales guy Rod was exceptionally clear in giving a lay persons explanation of how the solar works and what is involved. The guys that installed the roof panels worked tirelessly under torrid heatwa...

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    The Sales guy Rod was exceptionally clear in giving a lay persons explanation of how the solar works and what is involved. The guys that installed the roof panels worked tirelessly under torrid heatwave weather conditions, and with smiles. A really good team! I can't recommend them highly enough!!

  • Saroj

    19 Feb 2026

    Super friendly and very professional. These guys installed it so quickly, neat and proper. Specially Rod sales guy, he is very friendly and he advice us properly what we need not more or less. Very he...

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    Super friendly and very professional. These guys installed it so quickly, neat and proper. Specially Rod sales guy, he is very friendly and he advice us properly what we need not more or less. Very helpful. Thanks NGSS

  • Jules GARDINER

    26 Nov 2025

    Awesome service, from start to finish. The process was explained to us in detail, the approval time was short and the installation was done within a couple of hours, and then they sat with us to downl...

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    Awesome service, from start to finish. The process was explained to us in detail, the approval time was short and the installation was done within a couple of hours, and then they sat with us to download the app and explained how to use it. Our first power bill was already greatly decreased, and that was before the government rebate. Ended up we received a $130.00 credit, for a winter bill! We are hoping to upgrade our water and heating to electric soon. Then the savings should really be shown. All up, a 9/10 rating (because nobody is 10/10 😊).

  • Roger Bance

    23 Dec 2025

    Hi, the installation of panels went as smooth as possible.....the rep. was extremely helpful...and the inspector was most impressed with the final outcome, suggesting that the installers were extremel...

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    Hi, the installation of panels went as smooth as possible.....the rep. was extremely helpful...and the inspector was most impressed with the final outcome, suggesting that the installers were extremely professional. Other family members have now had the same company install their solar panels

  • Allisa Hopkins

    22 Jan 2026

    As solar feed in tariff was getting worse we decided to get batteries installed. We are very happy with the service and product. Installers and other staff were wonderful, professional and very helpfu...

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    As solar feed in tariff was getting worse we decided to get batteries installed. We are very happy with the service and product. Installers and other staff were wonderful, professional and very helpful, would definitely recommend.

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Frequently asked questions

How much do solar installers typically charge?
Solar costs vary widely depending on system size, equipment choices, roof access and whether additional electrical upgrades or battery work are required. Simple panel adds or routine maintenance are typically much less involved than full system installs or battery integrations. This page shows live pricing to help compare current rates alongside the specific scope of your job.
Do solar installers charge call-out fees?
Yes — call-out fees are common for solar installers and are often charged to cover attendance and an initial assessment. Call-outs are usually separate from hourly labour and materials, and after-hours or emergency visits typically attract higher rates. Confirm whether a call-out fee is included or listed separately when comparing quotes.
Do solar installers need a licence in Australia?
Yes. Solar installation work is required to be carried out by a licensed installer in every Australian state and territory, and in NSW installers are licensed through NSW Fair Trading. Many installers also hold industry credentials such as Clean Energy Council accreditation and may display a valid state electrical contractor licence on quotes, as well as public liability insurance. These credentials can help indicate the installer has relevant training and compliance practices.
What areas does National Grid Support Service service?
National Grid Support Service services Preston and surrounds. Contact them to confirm service areas.
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