Smart Energy Answers

An awesome experience purchasing a 25Kw ESY battery to my existing solar system. Rameez was extremely helpful, professional and knowledgeable. He was very patient answering all my questions and ensured that he advised me on the perfect solution for my needs. The entire team were brilliant with calls from their technical and support staff ensuring full communication throughout the entire process. I was impressed with their in-house install team who did a brilliant job and even identified a couple of existing faults which they fixed free of charge. The install teams quality of work was second to none and spent a lot of time with me to install the required apps and that I was completely confident in the operation and that they battery and existing solar system performed exactly how I expected it. The ESY battery is an impressive battery system offering great performance and specifications with value for money. The technical department followed up in following days to upgrade the systems firmware and associated configuration remotely to fully complete the install. I have recommend Rameez and the SEA team to a few friends and they have proceeded with complete solar and battery solutions and have experienced the same professional service. I wouldn’t normally write such a detailed review. This purchase was one to remember and I had to share with future potential customers of Rameez and the entire SEA team. Thank you SEA.

I recently had a 48kW Sig Energy battery and a 20kW inverter installed by Smart Energy Answers at my property on the Surf Coast, and I couldn’t be happier with the experience. From start to finish, the process was absolutely seamless — professional, punctual, and transparent every step of the way. The installation team delivered exceptional workmanship — clean, efficient, and clearly very experienced. I had the pleasure of dealing directly with Daniele, the owner, who is incredibly knowledgeable and genuinely passionate about renewable energy. It’s refreshing to see someone who not only cares deeply about his customers but also looks after his own installers with the same level of respect and consideration. If you’re looking for a company that combines expertise, honesty, and genuine care for both people and the planet, Smart Energy Answers is the one to go with. Highly recommended!

Great experience start to end with installation of a solar battery. Rameez looked after us and impressed us with his ability to quickly understand our usage to recommend the right battery for us. You can tell he’s incredibly experienced and knowledgeable. Got booked in for April installation but managed to get my battery installed in February. The installation team was nice to work with and did a good job. Definitely recommend.

I just got my forty-eight kilowatt-hour home battery installed, and I’m thrilled! Manu was awesome during the consult-he listened, answered all my questions clearly, and made me feel confident about going solar. I chose them for their expertise, competitive pricing, and no-pressure approach. Highly recommend! 5 stars!

We had several quotes for a 15KW solar panel / 24kW battery system - some quotes looked a bit dodgy / unprofessional and some were horrendously expensive . SEA were not the cheapest but were professional & very helpful in assisting us with sizing the system and selecting the best value components. When it came to the installation, their site team was excellent starting at 7am and finishing by around 8pm ( 1 day installation) . The solar panel team were very fast & efficient and the electrician team were great also - very polite, friendly and tidied up after themselves . I would recommend using Smart Energy Answers for Solar / Battery systems - its a big investment so having confidence in the company’s ability to deliver is important.

I had a fantastic experience with Smart Energy Answers, from start to finish. The whole process — booking, site inspection, installation, and aftercare — was smooth and professional. Communication was clear at every step, and the team always kept me informed, which gave me a lot of confidence throughout the journey. The installation itself was completed on time with great attention to detail, and the quality of work was excellent. When I later faced an issue with my battery, SEA’s responsiveness really stood out. They immediately raised a ticket with the manufacturer and made sure I was kept fully updated with phone calls along the way. As soon as the manufacturer provided the replacement, SEA acted quickly to resolve the issue and had everything back on track without delay. A special call out to Brad Staniforth from the Castle Hill team — his customer service, attention to detail, and genuine care were exceptional. He not only managed the installation process professionally but also followed up with me afterward to ensure everything was working smoothly and that I understood how to get the most out of my system. Overall, I’m very happy with Smart Energy Answers. Their communication, professionalism, and customer-first approach made the whole experience easy and stress-free. I would highly recommend them to anyone considering solar and battery solutions.