Pool Matrix

I had a vinyl liner pool with issues that no other pool servicing company could resolve. I called and emailed multiple businesses, but none had the time or expertise to help. Then I found Grant Richardson from Pool Matrix. Grant brought a unique skill set and an out-of-the-box approach to diagnosing the root cause of the problem. His analysis was thorough, and the solution he implemented was spot-on. The work was completed over three days with zero disruption to my home—always clean, tidy, and using high-quality equipment. What impressed me most is that Grant potentially saved me tens of thousands of dollars. Another contractor had suggested applying a fiberglass membrane, which would have been unnecessary and costly. Thanks to Grant’s knowledge and honesty, I avoided that mistake. Grant is the pool industry’s version of Liam Neeson in Taken—he has a very particular set of skills, and he uses them to deliver outstanding results. If you need someone who truly knows pools and cares about doing the job right, I highly recommend Pool Matrix.

Pool Matrix is an excellent pool-service and pool-supplies company. Grant Richardson of Pool Matrix assisted me greatly in 2023/24 while I was completing a pool construction project under my own steam, after the company I'd contracted pulled out of the work. Grant agreed to provide me with advice for the duration of the project on pool construction methods, soil compaction, the choice of vinyl vs tiled lining, waterproofing agents, plumbing, selection of pool equipment, pricing issues, and much more. Grant is an expert, and his assistance was invaluable. He's also very fair, personable and reliable. He and the Pool Matrix company are recommended.

Grant is a great tradesman: I found that he knows his trade very well, in identifying a leak for me and remedying it promptly. He explained things thoroughly, and he provided great value for money. Highly recommended!