A1 Three Emergency Plumbing

See what local homeowners are saying

• RLRobert L6 May 2021

  I have a Rinnai Sunmasters Gas Boost Solar Water Heater system which is 13+ years old. It has never been serviced before but has gone 'faulty' once about a year ago, when it completely failed to deliv...

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  I have a Rinnai Sunmasters Gas Boost Solar Water Heater system which is 13+ years old. It has never been serviced before but has gone 'faulty' once about a year ago, when it completely failed to deliver any hot water. The plumber I knew, changed the tempering valve to restore the hot water. However, of late especially with the cold weather, the hot water isn't giving the necessary quantity because at times during a shower, the hot water 'disappears' and we will be shivering for 15 or more seconds before it comes back. It can happen a few times during a shower. Mr Brooke was recommended to me by my brother-in-law, to have a check on the water heater. I was very surprised that he could come to check the water heater system the same day. He made an appointment to come over to my property at 12 noon, 2~3 hours after my phone call to him. He arrived promptly, introduced himself and went to work straight away. He checked the system and answered a lot of my queries professionally. I am from Malaysia, and I have never come across such a system there. Normally, we install single phase instant electric water in the house for our shower in Malaysia. Brooke did a thorough check and said the system is delivering hot water at a maximum temperature of only around 43 degrees C when it should be 50 degrees, even after adjusting the tempering valve to its maximum. Brooke changed the tempering valve to a better one, and was able to make the system deliver 50+ degrees hot water from the system. He charges are very reasonable bordering on being 'cheap'. Thank-you very much Brooke for your help and most of all your advice for the future which I would no doubt keep in mind. I will definitely call you again for implementing my future plan for the system. Best regards and thanks again!!

• DDDimitri D16 Dec 2024

  Fast, efficient and very knowledgeable. Which all come with very fair and low prices . Highly recommend!