Tradie Profile

Ben the Plumber

4.9(110 reviews)
West Lakes, SA

About this business

Ben The Plumber provides plumbing and gas services across Adelaide and regional South Australia, including general plumbing, blocked drains, leaking taps, hot water systems and pipe re-lining. A local family business with over 30 years' experience and Master Plumbers, they offer rapid emergency response, use modern diagnostics and guarantee all workmanship for customers' peace of mind.

Service areas

Servicing West Lakes and surrounding locations.

  • Adelaide
  • Metropolitan South Australia
  • Regional South Australia

See what local homeowners are saying

  • John Hansen

    3 Mar 2026

    Ben was friendly, funny, and very efficient. He was also prompt in addressing an urgent issue, making space in his schedule to fix it the same day it was raised. Great service and a smooth experience....

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    Ben was friendly, funny, and very efficient. He was also prompt in addressing an urgent issue, making space in his schedule to fix it the same day it was raised. Great service and a smooth experience. Thanks again!

  • Damo 0o-o0

    3 Mar 2026

    Ben is fantastic.. was concerned about crushed pipes under an old home. He sent the camera up and alleviated all my concerns, cut the roots growing through with his jet machine, been a real life saver...

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    Ben is fantastic.. was concerned about crushed pipes under an old home. He sent the camera up and alleviated all my concerns, cut the roots growing through with his jet machine, been a real life saver and knowing I don’t need to spend tens of thousands like I was quotes from another so called “professional” company.

  • Femia Romano

    17 Dec 2025

    We have been using Ben for the past 4.5 years. They have been honest, reliable, ontime, and no nonsense. They have provided quality, well above the standard service to our house and rental. You can te...

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    We have been using Ben for the past 4.5 years. They have been honest, reliable, ontime, and no nonsense. They have provided quality, well above the standard service to our house and rental. You can tell they are locally minded plumbers who value their clients by taking pride in their work, which is very hard to come by these days. They are happy to answer any questions including explaining why things need to be done certain ways. Their receptionist is on the ball and will either answer the call right away or will call back within the hour. I did not have to chase anything! 5 star rating is not enough for Ben and his crew!

  • David O

    27 Sept 2025

    Ben went above and beyond with a job at my place. He dealt with several plumbing issues I requested help for, but did much more than I had asked. You can tell he has decades of experience with the way...

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    Ben went above and beyond with a job at my place. He dealt with several plumbing issues I requested help for, but did much more than I had asked. You can tell he has decades of experience with the way he carries out the inspections, explains the issues before carrying out the fix. On top of that, he was also approachable and a good chap to chat to.

  • Brenton Lam

    9 Nov 2023

    Had Henry come through to look into the toilet not flushing properly and to replace some seized shower spindles. He was punctual and gave me notice when he was about 30 minutes away. Henry is very kno...

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    Had Henry come through to look into the toilet not flushing properly and to replace some seized shower spindles. He was punctual and gave me notice when he was about 30 minutes away. Henry is very knowledgeable, thoroughly investigated the issue and was able to communicate the problem in a way that even a person with zero plumbing experience could understand. He gave multiple solutions, was upfront about the risk of future issues with certain ideas, and honest about the cost of parts and service so there wasn't any unseen shock at the end. Plus he was really nice to my dog and just a great lad all round. Thank you so much champ!

  • phan son

    21 Mar 2025

    I have been using Ben the Plumber services for over 2 years, and I can’t be more impressed with the services! Ben is professional, prompt, and extremely knowledgeable. He takes the time to thoroughly...

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    I have been using Ben the Plumber services for over 2 years, and I can’t be more impressed with the services! Ben is professional, prompt, and extremely knowledgeable. He takes the time to thoroughly explain the issue, offers me a clear estimate, and completes the work efficiently. The quality of his work is top-notch, and he leaves the place clean and tidy after finishing the job. I highly recommend Ben to anyone in need of plumbing services—he’s reliable, skilled, and truly cares about his customers. Thank you, Ben!

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Plumbing costs & guides

Frequently asked questions

How much do plumbers typically charge?
Plumbing costs vary significantly depending on the type of job and its complexity. Simple fixture repairs are generally much less than jobs involving pipe replacement, excavation or gas appliance work. Most quotes include a call-out fee, hourly labour and parts, with after-hours or emergency attendance usually attracting higher rates. This page shows live pricing for jobs in your area.
Do plumbers charge call-out fees?
Call-out fees are common and are often used to cover travel and the initial assessment. Plumbers typically add hourly labour and any materials or replacement parts to the call-out fee. After-hours, weekend or emergency attendances are usually charged at higher rates and some small jobs may have a minimum charge.
Do plumbers need a licence in Australia?
Yes. Plumbing work must be carried out by a licensed plumber in every Australian state and territory, and in NSW the regulator is NSW Fair Trading (Building Commission NSW). Plumbers will generally provide their licence number and should be able to supply compliance certificates for regulated work. Look for an ABN, public liability insurance and relevant industry memberships as additional trust signals.
How do I get a quote from Ben the Plumber?
Ben the Plumber lists phone, email, or through their website on this profile, so you can contact them directly for pricing and availability. Share a short scope and photos to get a faster quote.
What areas does Ben the Plumber service?
Ben the Plumber services Adelaide, Metropolitan South Australia, and Regional South Australia and surrounds. Contact them to confirm service areas.

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