Cleopatra Restoration Group

You never expect heavy rain to turn into water damage at your home and honestly it was stressful and overwhelming at first. Then Cleopatra Restoration stepped in and changed the whole experience. From day one they were kind, reassuring and genuinely cared. They showed up when they said they would, explained everything in a way that made sense and made us feel like our home mattered to them, not just the job. The quality of the restoration was amazing, but what stood out most was how supported we felt through the process. They took something that felt chaotic and made it manageable. It is rare to find people who are both excellent at what they do and lovely humans while doing it, but that was our experience. Our home feels like home again and we are so grateful. Thank you Cleopatra Restoration for helping us through a stressful time with professionalism, care and heart ✨

I recently spoke with Fawn from the Operations Team and she was extremely helpful and professional. The team provided excellent service removing the mould from our ceiling, and the whole process was handled efficiently and with great care. Highly recommend their services.

We had a leak that destroyed our property. The cleopatra team was fantastic and really knowledgeable. They helped us very quickly and in a professional manner. Everything has dried properly and we couldn’t be more thankful. Thanks team!

I’m sitting here feeling incredibly grateful after enduring the week from hell thanks to Cyclone Alfred. We had extensive leaking and even a collapsed ceiling in our living room - it was a nightmare. But then Nathan and his amazing sidekick (apologies, I can’t recall her name!) arrived, and they were absolute lifesavers. From the moment they stepped in, they were efficient, professional, and maintained outstanding communication throughout the entire cleanup and drying process. After multiple sleepless nights, my brain was fried, but they handled everything seamlessly, keeping me informed and reassured every step of the way. I can’t thank them enough for their hard work and expertise. If you’re ever in need of restoration services, I wouldn’t hesitate to recommend this incredible team!

Excellent service from start to finish. Big thanks to all the staff for their professionalism, with a special mention to Megan for going above and beyond. The mould is completely gone and my place feels fresh again. Highly recommend!