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Tradie Profile

SMS Electronics

4.8 (52 reviews)
Chadstone, VIC

About this business

SMS Electronics repairs household appliances — ovens, stoves, dishwashers, washing machines and dryers — on-site across Melbourne's east or at their Chadstone workshop. Family-owned since 1978, they operate from a real shopfront, give upfront quotes, and offer honest advice including telling customers when an appliance isn’t worth repairing.

In business since 1978

Get in touch

Visit websiteCall (03) 9888 1511Email

Service areas

Servicing Chadstone and surrounding locations.

See what local homeowners are saying

  • PSPeter S9 Jan 2026

    Great customer service - 42 degree day and my washing machine had a blocked filter. Steve was happy to come out within half an hour and he fixed my problem. Very reasonably priced and amazing service...

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    Great customer service - 42 degree day and my washing machine had a blocked filter. Steve was happy to come out within half an hour and he fixed my problem. Very reasonably priced and amazing service - I was so impressed and will definitely use them again and recommend to friends and family. Thanks Andrew and Steve :)

  • TCTrent C9 Dec 2025

    We received absolutely amazing service from Steve at SMS Electronics. He came out the same day and replaced our drain pump with incredible efficiency. Steve was timely, professional, reasonably priced...

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    We received absolutely amazing service from Steve at SMS Electronics. He came out the same day and replaced our drain pump with incredible efficiency. Steve was timely, professional, reasonably priced, and completely honest throughout the entire process. This level of service is incredibly hard to find these days, and we genuinely couldn’t have asked for a better experience. We’ll definitely be recommending Steve and SMS Electronics to our family and friends. Highly impressed and very grateful!

  • RGRoss G19 Nov 2025

    Excellent service from this small, local business. My 20 year old Miele dishwasher stopped working on a Friday afternoon. I rang SMS Electronics and they offered a time on Saturday morning. Thirty min...

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    Excellent service from this small, local business. My 20 year old Miele dishwasher stopped working on a Friday afternoon. I rang SMS Electronics and they offered a time on Saturday morning. Thirty minutes later, Steve (the repair tech), rang to say he could call round at 5pm that afternoon if that was convenient. Steve showed up, rapidly diagnosed the likely cause, and said he would be back next week with a replacement part. Wednesday next week Steve was back with the replacement part, rapidly fitted and tested it. Everything was done and neatly put back in 30 minutes. It is so nice to have work done by somebody really experienced who really knows what they are doing and cares about doing a good job. It's also nice to know that your payment is going to the people who do the work rather than half being creamed off for CEOs and managers who don't do the work and only care about profits. SMS Electronics are keepers. I've put them in my address book for any future appliance repairs.

  • MHMary H11 Jan 2026

    16 yo dishwasher not draining and leaking, absolutely thought I had to buy a new one. Found SMS Electronics online, local to my area. Steve came out within an hour and found a blockage in the drainage...

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    16 yo dishwasher not draining and leaking, absolutely thought I had to buy a new one. Found SMS Electronics online, local to my area. Steve came out within an hour and found a blockage in the drainage pipe. Fixed, good call-out price. I would recommend. Thanks

  • DPD P15 Oct 2025

    Steve was personally recommended by a local repair shop in Caulfield I can honestly say I now wouldn’t trust anyone else with our Miele appliances. After having official Miele repair technicians fail...

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    Steve was personally recommended by a local repair shop in Caulfield I can honestly say I now wouldn’t trust anyone else with our Miele appliances. After having official Miele repair technicians fail multiple times to identify and fix our dishwasher and dryer I was skeptical that our machines would run again. Steve’s expertise and skills went above and beyond what exists elsewhere and I’m really grateful that businesses like SMS Electronics still exist. They stand by their work and their prices are incredibly fair. Plus it’s nice to know we’re supporting a local family run business. Would definitely recommend their shop!

  • RBRalph B1 June 2024

    Steve cleaned my clogged up Bosch "self-cleaning" condenser dryer (which Bosch said they don't do anymore). Service was fast, friendly and efficient. Will definitely use again when/if the need arises.

Frequently asked questions

How much do appliance specialists typically charge?
Costs for appliance specialists vary widely depending on the appliance type and job complexity. Simple plug-in installs or basic diagnostics are generally less than repairs that involve electrical or refrigerant work, which often require registered technicians. Most quotes combine a call-out fee, labour time and parts, with after-hours work usually costing more. This page shows live pricing for your area to help compare estimates.
Do appliance specialists charge call-out fees?
Yes — call-out fees are common to cover attendance and the on-site diagnosis. The call-out is usually separate from hourly labour and parts costs, and providers often apply higher rates for after-hours or emergency visits. It's worth confirming whether the quoted price includes the call-out fee and any minimum charge.
When do appliance specialists need a licence?
When electrical wiring, fixed appliance connections or refrigerant handling is involved, appliance specialists usually need to be registered or hold a relevant licence in the applicable state. Refrigerant work typically requires an ARC Tick or equivalent refrigerant licence, and electrical scope should be covered by a valid state electrical/appliance licence number. Registration rules vary by state and territory, so it's sensible to check credentials and that the provider can show their licence on quotes or invoices when regulated work is required.
How do I get a quote from SMS Electronics?
SMS Electronics lists phone, email, or through their website on this profile, so you can contact them directly for pricing and availability. Share a short scope and photos to get a faster quote.
What areas does SMS Electronics service?
SMS Electronics services Chadstone and surrounds. Contact them to confirm service areas.
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