CS

Tradie Profile

Custom Smart Homes

4.9 (11 reviews)

NSW

About this business

Custom Smart Homes designs and installs connected, intelligent and beautifully integrated smart home systems, including automation and control, audio-visual setups, security, networking and custom home theatres. Their approach focuses on seamless, tailored integration through a single intuitive interface and design that blends technology with the home's interior to deliver immersive entertainment and effortless control.

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Service areas

Service area details are currently being updated.

See what local homeowners are saying

  • SASarah29 June 2024

    We were recommended to Tommy after our original consultation with another company did not go to plan. Tommy was a life saver! He was very helpful right from the beginning. He answered all our question...

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    We were recommended to Tommy after our original consultation with another company did not go to plan. Tommy was a life saver! He was very helpful right from the beginning. He answered all our questions and was very quick to respond. He’s very easy to work with, honest and reliable. I can’t commend him enough for the great job that he did. We love our new cinema installation from the finishing touches and left no mess. Thank you to Tommy and the team. We will definitely be recommending him to friends and family!!!!!

  • COcobby04716 Mar 2025

    All I wish was that all tradespeople behaved, acted with a distinction of politeness and did the job first time as Tommy. He is punctual and knows the technology involved in the smart wiring and home...

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    All I wish was that all tradespeople behaved, acted with a distinction of politeness and did the job first time as Tommy. He is punctual and knows the technology involved in the smart wiring and home technology. I commend Tommy to anyone and will challenge anyone to say anything less than what I have in this review. Thank you, Tommy. You are simply unique.

  • MGMichael G17 Aug 2024

    Tommy is an absolute superstar - one of the most professional control 4 experts in the market. Very professional and knowledgeable - no hesitation in recommending him for any home automation needs. He...

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    Tommy is an absolute superstar - one of the most professional control 4 experts in the market. Very professional and knowledgeable - no hesitation in recommending him for any home automation needs. He will always be there to assist and help with any issues - thanks again Tommy.

  • DCdavid C2 June 2024

    Tommy has shown consistently when working on my renovations and after sales help, a promptness to be on time and a willingness to actually want to make the smart home installation a better experience....

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    Tommy has shown consistently when working on my renovations and after sales help, a promptness to be on time and a willingness to actually want to make the smart home installation a better experience. I would challenge anyone to find someone more capable, reliable and friendly as Tommy. 5 stars

  • JHJake H3 Aug 2024

    Thank you Custom Smart Homes, highly recommended. Tommy and the team did an amazing job across the planning and execution of our whole home automation project working with our electrician and builder...

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    Thank you Custom Smart Homes, highly recommended. Tommy and the team did an amazing job across the planning and execution of our whole home automation project working with our electrician and builder to deliver something that was beyond our expectations! 10/10.

  • MKMichael K29 June 2024

    If I could give more than 5 stars to Tommy I would. Great customer service, very easy to deal with, super responsive to emails and calls. Made the process of finishing our home theatre seamless. Was a...

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    If I could give more than 5 stars to Tommy I would. Great customer service, very easy to deal with, super responsive to emails and calls. Made the process of finishing our home theatre seamless. Was able to fit us in on short notice and completed our project in a timely manner. Would highly recommend his services to anyone in the future!

Frequently asked questions

How much do smart home installers typically charge?
Costs vary widely depending on the complexity of the job and the number of devices involved, and the live pricing shown on this page reflects current regional rates. Many installers charge a call-out fee plus an hourly labour rate, with parts or replacement devices added separately. After-hours attendance and significant network or wiring work generally increase the overall cost.
Do smart home installers charge call-out fees?
Call-out fees are common and are typically charged separately from hourly labour. Diagnostic visits and on-site troubleshooting profiles generally include a call-out component plus time on-site. After-hours or emergency work often attracts higher rates or multipliers.
What qualifications should I look for in a smart home installer?
Smart home installers are not covered by a single national licence, so look for recognised industry credentials and verifiable business registration. Useful signals include CEDIA membership or a CEDIA‑certified technician (EST or IST), SIAA or CITA affiliation, and trade memberships such as Master Electricians Australia or NECA. Also check for an active ABN (verifiable via the ABR) and appropriate public liability insurance.
How do I get a quote from Custom Smart Homes?
Custom Smart Homes lists email or through their website on this profile, so you can contact them directly for pricing and availability. Share a short scope and photos to get a faster quote.
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