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Citadel Co Pty Ltd

5.0 (12 reviews)

Ballina, NSW

About this business

Citadel Co is a security installer in Ballina, NSW.

Get in touch

Visit websiteCall 0410 355 871

Service areas

Servicing Ballina and surrounding locations.

See what local homeowners are saying

  • AMAnneke M10 Nov 2024

    They did a great job at getting our home fibre ready for our nbn upgrade. Fast and efficient service, high quality standard. 👌

  • RMRyan M28 Mar 2026

    The team at Citadel were so professional when it came to helping me choose what kind of system we need. And installation was flawless and very prompt . Thanks again Nate and team.

  • CGChristopher G26 Mar 2026

    Awesome outcome. Finally had someone provide me what I actually needed, rather than some over-priced inferior system, which I had been previously quoted from someone else. Installed the system, made s...

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    Awesome outcome. Finally had someone provide me what I actually needed, rather than some over-priced inferior system, which I had been previously quoted from someone else. Installed the system, made sure that it was doing what I needed it to do. Also provided a great ongoing support option, which I took

  • PHphilfe12126 Mar 2026

    Great service. From the initial consultation right through to installation and handover, everything was handled professionally and efficiently.

  • CCCIV C26 Mar 2026

    5 stars. Great job installing the cabling and security cameras. Super easy to deal with, explained everything clearly, and the final result looks great. Very happy

  • BTBrendon T25 Mar 2026

    Stoked with our new security system. We went with the integrated CCTV, alarm and intercom. Installation was clean and profesional. Love how everything is connected and works together

Frequently asked questions

How much do security installers typically charge?
Costs vary widely depending on the system type, number of devices, wiring access and whether the installer supplies hardware. The page shows live pricing for typical jobs, which is useful for comparing options. After-hours attendance, emergency call-outs and any required repairs or replacements generally increase the total cost.
Do security installers charge call-out fees?
Call-out fees are common and usually cover travel and the initial assessment or diagnosis. Many installers list the call-out separately from labour and materials, and after-hours or urgent attendances typically attract higher rates. It’s reasonable to ask providers how they apply call-out fees and any minimum charges.
Do security installers need a licence in Australia?
Yes. Security installers generally need a state security licence in every Australian state and territory; in NSW this is administered by the NSW Police Force — Security Licensing & Enforcement Directorate (SLED). Providers should usually be able to provide their licence number and evidence of insurance, and may hold industry association memberships such as ASIAL or the MLAA.
How do I get a quote from Citadel Co Pty Ltd?
Citadel Co Pty Ltd lists phone or through their website on this profile, so you can contact them directly for pricing and availability. Share a short scope and photos to get a faster quote.
What areas does Citadel Co Pty Ltd service?
Citadel Co Pty Ltd services Ballina and surrounds. Contact them to confirm service areas.
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