Poolwerx Ocean Reef

Wonderful service. Shane turned up on time, understood the problem in 5 minutes. Sorted in 30 minutes (salt cell gone) and a sparkling pool the next day. Just gotta love friendly and efficient service.

From start to finish the service to replace the old pool drum was done quickly and with no hassle for me. I was kept in the loop at all times and the work was done faster than I was expecting, given this time of year. Ivan provided some welcomed suggestions and guidance. The pool is looking better than it has in years so I'm definitely going to be relying on Ivan's expert knowledge to keep it looking this good.

Zodiac Chlorinator failed just after one year - I took it back to the pool shop in Claremont where I purchased it, thankfully it was covered under warranty. However, they would not exchange it, instead sent off an email to Zodiac. I contacted Zodiac after a week of hearing nothing. It would have been cheaper for me to purchase a new cell rather than wait. See photos of my pool below. Ivan of PoolWerx in Beaumaris was prompt at treating my pool, came when he said, tested all the equipment and swapped over the damaged cell for the replacement. The team in the shop are always helpful and polite. I will not be going anywhere else in the future. Green pool after one week of no cell, Clean pool after 4 days.

Ivan did a fantastic job of installing a Heat Pump at our rental property in Currambine. They were very knowledgeable and communicated really well. He also did a service on the pool and liaised with the Electrician when the install was being done. When it turned out that I did not need one of the quoted items, Ivan did a refund which I would never have picked up. I have left the management of my pool to Poolwerx!