Naked Pools

See what local homeowners are saying

• KPKate P20 Jan 2026

  We recently had a swim spa installed which uses the Naked Pools system. We had to troubleshoot some issues due to the spa manufacturer not configuring our system correctly before delivery. I reached o...

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  We recently had a swim spa installed which uses the Naked Pools system. We had to troubleshoot some issues due to the spa manufacturer not configuring our system correctly before delivery. I reached out to Naked Pools and was connected with Tim. We have been working through all my issues and questions via email for a couple of weeks and I am so impressed with the level of customer service and technical support. Tim is very knowledgeable and has always been friendly and patient with me. I'm very grateful for his expertise, and now we finally have our swim spa working as intended.

• APAaron P22 Nov 2020

  Naked Swim system is truly amazing. We are first time pool owners and made the decision to go with the Naked Swim system after talking to a few people. The customer service from the team at Naked Swim...

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  Naked Swim system is truly amazing. We are first time pool owners and made the decision to go with the Naked Swim system after talking to a few people. The customer service from the team at Naked Swim has been amazing. To get in the pool with fresh clean water day in and day out is perfect. No chlorine smell on your bathers and your skin feels like you’ve just had a shower. Could not be happier with our decision and happy to talk to anyone that is looking into the system.

• GMGilda M18 Mar 2024

  We love our sparkling, clear and chemical-free Naked Pool and love the after-sales service, especially from Tech Support. While building our home the last couple of years Naked Pools has consistently...

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  We love our sparkling, clear and chemical-free Naked Pool and love the after-sales service, especially from Tech Support. While building our home the last couple of years Naked Pools has consistently provided service well above my expectations. Post-Covid it's been hard to find this level of customer care and quick responses to my questions. Well done Naked Pools! Keep up the great work. I certainly hold this company in high esteem and highly recommend their product. Why doesn't everyone have a Naked Pool? I guess you don't know what you are missing until you've experienced a Naked Pool.

• RARoberto A23 Oct 2019

  Great system! We wanted a 'true' fresh water experience with our new pool and what we got from the NKD1 system was so much more! The clarity and freshness of the water is something we've never experie...

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  Great system! We wanted a 'true' fresh water experience with our new pool and what we got from the NKD1 system was so much more! The clarity and freshness of the water is something we've never experienced in any other pool. Kids spend hours in the pool without getting any irritations. The automation of the system is just the best... literally does everything for you!

• KKKirk K22 Jan 2019

  I did lots of research on the sanitation system for our new fibreglass pool and finally decided on the NKD1 system. This enables my family to have a nice fresh water swim and for me to enjoy the super...

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  I did lots of research on the sanitation system for our new fibreglass pool and finally decided on the NKD1 system. This enables my family to have a nice fresh water swim and for me to enjoy the superior control system (set and forget). We all love the 'soft' water feeling when swimming and not having to deal with the salt in the clothes, hair or on the skin. The imperceptible amount of chlorine produced by the system also means my kids don't get sore eyes from the hours they spent in the pool each day. As we are on tank/bore water we have to be careful with our water use. It is a real bonus to be able to use the discarded water from the pool directly in the garden. The pool company took some time between filling the pool and installing the NKD1 system which meant the pool went green. The photo I have attached below shows the pool only 24 hours after the NKD1 was switched on – we were very impressed. I had a question about the system just after it was installed as the pool company did not add the small amount of salt to the water to get the system started (which the manual said they should). I rang the Naked Pools service number on a Saturday afternoon and left a message (I’m in WA so it was very late afternoon in QLD). I got a call back from Justin that afternoon who talked me through the issue and advised the right amount of salt to add to the pool – great service. I only had one other time to call the service number after I played around with the control settings myself and the water went a little cloudy (I forgot about the set and forget feature of the system). Again Justin was able to troubleshoot over the phone and advise me very diplomatically I should just put it back to the factory settings. This returned the pool back to sparkling within a day. The only work I have to do is keep the water balance right which you need to do with any pool sanitation system. When showing our new pool and fresh water system off to family and friends I have had more than one person ask me, "Why doesn’t everyone have this system?" Good question.

• ABAmy B23 Apr 2020

  Darren was super helpful when it came to navigating a few minor issues we were having. The YouTube Videos to further explain what he was asking us to do were clear and very easy to follow. I highly re...

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  Darren was super helpful when it came to navigating a few minor issues we were having. The YouTube Videos to further explain what he was asking us to do were clear and very easy to follow. I highly recommend the Naked Pool system and give their customer service rating 10/10!