Flow State Drainage Solutions

Amazing service from the Flow State Drainage Solutions team. Bobby was at our house in around 90mins from our initial call and resolved the emergency quickly. Honest and transparent communication and very patient with a couple of curious children hanging around while he fixed our drains — highly recommend!

Had an issue with tap washer (simple job) and unable to locate mains, despite ringing local Water Corp. Decided I could (but should not have at any point ever in the history of infinity) fix the problem without turning water off. Absolute geyser of water up/down/in/out with no way of stemming flow because mains location unknown. Rang Flow State Drainage Solutions and spoke to Bobby. He was able to come in ten minutes, locate the main and turn off water. I could then do the job (which I did). Despite my continued insistence, Bobby would not accept any recompense for his time, and his agility in responding to an emergency situation. And further, not something the company might usually focus on. I cannot compliment, commend or celebrate sufficiently Bobby's kindness, generosity, professionalism or depth of decency in helping me. In a world of heightened uncertainty and diminishing trust, Bobby is a glimmer of goodness and I had the benefit of his light. And folk out there, cannot recommend highly enough. Thank you, Bobby - you are legend.

Bobby from Flow State was prompt, professional and knowledgeable. He undertook an onsite inspection for us and provided us with a thorough and professionally presented report. I wouldn't hesitate to recommend Bobby if you are seeking fast and efficient service!

Flow State did an excellent job throughout. Communication was prompt and clear and easy to book. Their quote fair and was returned quickly so we could progress. Whilst on the property they were respectful and mindful about the flow of a family home, leaving the worksite clean and clear. They also had great problem solving skills when further complications occurred outside their control which gave us peace of mind. Thanks Flow State!

Had a blocked storm water drain. Spoke with Bobby and he quoted for unblocking and a camera inspection. He arrived 5 min earlier than planned, unblocked the drain and showed me photos of the pipes causing the issue. Provided a concise inspection report. Also quoted for fixing the underlying issue that seemed fair and reasonable. (had a different plumber quote nearly twice as much) After accepting the quote to fix the root cause of the blockage (squashed PVC pipes restricting flow) Bobby and Jake did a great job. They arrived on time, used hydro excavation to access my restricted rear yard. They left the job site very clean and tidy and removed all rubbish. The +25mm of rain yesterday was a good test and everything was OK. Great job guys.

Absolutely highly recommend. Bobby called us back out of hours, explained exactly what he could do. Quoted us $$ and charged us exactly as quoted. Very professional, honest and punctual. Got the job done as promised. Very pleased and definitely will be using again. Thanks.