Our Town Fencing Coffs Harbour

Great new team at Coffs OTF, very helpful, professional, and great communication. As a fencing contractor, it's crucial to have a supplier that is on the ball; the flow-on effect will positively impact your business in many aspects. A supplier that's not on the ball WILL cost you time and money. Thanks, Mitch and crew, you are all very much appreciated. Jays been awesome, seems very organised and great communication skills, and the delivery guy also goes the extra mile to ensure deliveries and site pick ups are properly packed, small details but so helpful.

I purchased some materials from Our Town Fencing for some gates and I had a number of questions which I asked via email. The response times to my 3 emails where super impressive. Just looked back at the emails and the slowest response time was 45 minutes. That is very impressive for after sales service. Then yesterday I found that one of the parts that I had been given was the wrong colour so I sent an email at about 4:15pm and I got a call from a lady at about 4:25pm apologising and saying that it will be delivered to my house this morning. It arrived at about 10am and I am super happy with this company for their product, pre sales service and after sales service. Well done to the team at Coffs Harbour.

Matt helped us quick and smart. Amazing customer service, didn’t mind answering all my DIY questions. Very helpful, good quality products and cheapest fencing around. Compared it to Bunnings and Coffs Metal market.

I purchased Colourbond fence for my New House which I installed. The guys at Ourtown fencing Coffs Harbour have been brilliant in getting my Oder together and delivered it to my house in Nambucca Heads. Even though some items were missing they got it sorted and made a special delivery so we could continue building my fence, now that’s service, thanks to all the team that work there especially Matt the job was completed, I highly recommend them. Thx Len

For probably the cheapest fencing supplier in the Coffs, I cannot fault the service that I received today. I decided to try my luck obtaining some advice and depending upon how that went, request a full quote on a unique, non-standard job. Well, being Friday afternoon of a long weekend, I dictated all my measurements to the eager staff member, (Matt Nowlan), who after asking several clarification questions, asked for my contact details to send the quote when completed that afternoon. I would have been happy to receive my quote mid next week but true to his word, I received my detailed quote, covering everything, that afternoon which was impressive...., even more impressive was the quote!