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MetroCool

3.9 (41 reviews)

Werribee, VIC

About this business

MetroCool is an air conditioning specialist in Werribee, VIC.

Get in touch

Visit websiteCall (03) 9741 5454

Service areas

Servicing Werribee and surrounding locations.

See what local homeowners are saying

  • RMRebecca M27 Nov 2025

    We have been using Metrocool to service our heating and cooling for years. We have had only wonderful customer service from the office staff who are professional and kind and always aware of our job t...

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    We have been using Metrocool to service our heating and cooling for years. We have had only wonderful customer service from the office staff who are professional and kind and always aware of our job to the staff who attend our home who are always respectful and communicate all aspects of the task required . We have had annual services, replacement parts for existing services and just recently had to replace splits in our home. All times Metrocool have been transparent in their billing, timeline required and what is required to complete the jobs. Highly recommend

  • NCNella C24 Sept 2024

    After sales service - Thanks Metrocool Werribee for efficiently and effectively honoring the warranty on my air con split system. You communicated well and your tradespeople were thorough and friendly...

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    After sales service - Thanks Metrocool Werribee for efficiently and effectively honoring the warranty on my air con split system. You communicated well and your tradespeople were thorough and friendly. Excellent service!!

  • RRRobert R12 July 2024

    I highly recommend MetroCool as a company for the supply and installation of split systems. They did a wonderful job on the installation, as well as providing an electrician to complete works which we...

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    I highly recommend MetroCool as a company for the supply and installation of split systems. They did a wonderful job on the installation, as well as providing an electrician to complete works which were required for compliance. Again, many thanks to Mark, the installation team, and Miriah who were just great. Best wishes, Robert & Kathie Rushford.

  • DKDavid K23 May 2025

    Really impressed with the customer service from the team at MetroCool. They were friendly, helpful, and took the time to answer all my questions. Would definitely recommend them, the staff were fantas...

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    Really impressed with the customer service from the team at MetroCool. They were friendly, helpful, and took the time to answer all my questions. Would definitely recommend them, the staff were fantastic!

  • CPCourtney P13 Jan 2024

    Trying to cancel my bad review I left a few days ago but I can’t find it or do anything about it. Metro heating & cooling called me back & have been fantastic. I’m all booked in for my switch out from...

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    Trying to cancel my bad review I left a few days ago but I can’t find it or do anything about it. Metro heating & cooling called me back & have been fantastic. I’m all booked in for my switch out from gas ducting to split systems throughout & cldnt be happier. Jason went above & beyond to sort out the most suitable units, for our house, specific to our needs. Also called and helped my brother out. Fantastic. Thank you

  • CFCaitlin F23 May 2025

    Excellent customer service from the service Team. They were happy to help and answer any of my questions. Highly recommend MetroCool to everyone, the girls were great!

Frequently asked questions

How much do air conditioning specialists typically charge?
Costs vary widely depending on the job. Quotes typically reflect system type and size, number of units, access and installation complexity, any refrigerant recovery or replacement needed, and whether after-hours attendance is required; the page shows live pricing you can review.
Do air conditioning specialists charge call-out fees?
Many air conditioning specialists charge a call-out fee to attend and assess the system, which is usually separate from labour and materials. Call-out fees are common and after-hours or emergency attendances are often charged at higher rates, so it’s worth confirming these details when requesting quotes.
Do air conditioning specialists need a licence in Australia?
Yes. Refrigeration and air conditioning work generally requires a licensed contractor in every Australian state and territory, with NSW Fair Trading the relevant authority in New South Wales. Look for a valid state air conditioning/refrigeration contractor licence and, where refrigerant handling is involved, an ARC Tick (RHL); providers will often also display industry memberships and public liability insurance.
How do I get a quote from MetroCool?
MetroCool lists phone or through their website on this profile, so you can contact them directly for pricing and availability. Share a short scope and photos to get a faster quote.
What areas does MetroCool service?
MetroCool services Werribee and surrounds. Contact them to confirm service areas.
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