HotnCool

See what local homeowners are saying

• CMCindy M13 Jan 2026

  I contacted these people at about midday 12/01/26, got the nicest service, got answers to questions, and ordered online. I was promised fast delivery if paying express - oh boy was that true, less tha...

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  I contacted these people at about midday 12/01/26, got the nicest service, got answers to questions, and ordered online. I was promised fast delivery if paying express - oh boy was that true, less than 24 hrs later it arrived, and i am in another state. I then asked a question via text with an immediate reply. I then had to ask something else, so emailed tonight and expected an answer tomorrow, it was immediate. I would say order from them with no hesitation at all!! I own a business, and I know the importance of good customer service, HotnCool clearly does also. Thank you Guys :)

• MNMichael N25 Jan 2026

  I placed an online order on a Sunday afternoon long weekend and paid for shipping, expecting the part to be delivered in a week if I was lucky. 35 minutes (!!) later there was a knock on my door, and...

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  I placed an online order on a Sunday afternoon long weekend and paid for shipping, expecting the part to be delivered in a week if I was lucky. 35 minutes (!!) later there was a knock on my door, and I had the part, which I was assuming was on its way from Queensbournewales or somewhere. The worst part was that I couldn't procrastinate fixing my A/C anymore! Anyway, fixed the A/C for under $50 on a 40+ degree weekend and I'm pretty chuffed.

• DNdnc7722 Aug 2025

  Prompt service and delivery for a Bonaire ducted heating system transformer. Great support received over the phone prior to my order. This would be the first place I will look out for any similar part...

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  Prompt service and delivery for a Bonaire ducted heating system transformer. Great support received over the phone prior to my order. This would be the first place I will look out for any similar parts in the future!

• THTerry H27 June 2024

  HotNCool are in Adelaide. I live in Ballarat which is very cold in winter. I called & explained what part I needed. I was told it should take about 2 days to arrive. First thing in the morning of the...

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  HotNCool are in Adelaide. I live in Ballarat which is very cold in winter. I called & explained what part I needed. I was told it should take about 2 days to arrive. First thing in the morning of the second day, it arrived, thank god.🥶 I had my central gas heater working again within a half hour. 😁 You literally cannot get better service than that. Maybe as good, but not better. And, HotNCool are the best price.

• RORobert16 July 2024

  Great service & knowledgeable advice. Genuine products at good price. Fast dispatch and delivery. Highly recommended for those in need of gas heater parts.

• LDLes D13 Jan 2024

  Really great service, we bought a 7.5kw Rinnai AC unit it was delivered to Sydney within 4 days we have now placed an order for a smaller 3.5kw unit.